Sending & Receiving
The drop off, pickup, and delivery process
- How do I attach the shipping label?
- What should I know about my drop off?
- What should I know about my doorstep pickup?
- Who should I contact for support?
- What should I know about my delivery?
- Track my bags
- How do I file an insurance claim?
- Do you offer weekend service?
- Can my luggage be held for pickup?
- Can I modify the shipping label?
- Do you provide luggage storage?
- Can I change my delivery?
- How do I find a missing bag that shows delivered?
- Can I ship to a Friend?
- Where's my stuff?
- Why is the label origin address incorrect?
- What holidays do the carriers observe?
- What is a weather delay?