How it works
Luggage & Shipping
- Will my luggage be covered?
- Are there any size restrictions?
- What items are prohibited?
- What can I ship?
- How do I file a claim?
- Why isn't my luggage tracking?
My account
Planning & Booking
- Do you provide luggage storage?
- Who should I contact for support?
- How do I get a coupon code?
- What areas does LugLess service?
- What should I know about booking my trip?
- What size is my bag?
Preparing & Packing
- How should I pack my items?
- Should I box my luggage?
- How should I pack my shipment?
- Can I ship using moving bags?
- Can I add or increase my value protection?
- All about the weight of your bag
Sending & Receiving
- What should I know about my delivery?
- What is a weather delay?
- Where's my stuff?
- What should I know about my pickup?
- Can I change my delivery?
- Why did my pickup fail?