Your bags and boxes may travel by plane, train, and truck, and will be handled multiple times. The right packing makes all the difference.
Want to ensure your items are covered? Learn about LugLess Value Protection here.
Shipping Luggage
If you’re shipping a suitcase or golf, ski, or snowboard case as-is:
- Use a sturdy suitcase in good condition that properly seals.
- Remove old airline tags and barcodes.
- Place the copy of your label inside the case; securely attach the shipping label on the outside so it stays flat and scannable.
- For sports gear, use a travel case designed for your item (golf clubs, skis, snowboards) or place the equipment in a box.
Pro tip: If you’re worried about scuffs or abrasion, box your luggage for added protection. Cosmetic damage is not covered by Value Protection.
Shipping boxes
If you’re shipping boxes:
- Use a new or like-new, heavy-duty, double-walled, corrugated shipping box—no tears, rips, bends, or water damage.
- Size appropriately: if it bulges or loses its boxy shape, it’s overpacked and at risk of damage. Use a larger or split your shipment into two boxes.
Correct packaging:
Incorrect packaging:
Protect and organize
- Wrap items individually (bubble wrap or similar). Contents should not directly touch the inside of the box.
- Fill all voids so nothing rattles; maintain 2"–3" of cushioning on all sides.
- Keep the weight reasonable for the box style; add another shipment if needed.
- Seal every seam with pressure-sensitive plastic or nylon-reinforced tape (min. 2" wide).
- Do not use string, paper over-wrap, or crumple the label.
- Remove old labels; ensure delivery details are accurate. Place a copy label inside the box.
If your shipment is overpacked or inadequately packed, damaged or lost items will not be eligible for coverage.
Do not ship fragile items
Please do not ship fragile or breakable items (glass, ceramics, electronics, monitors/TVs, framed art, liquids, perishable or temperature-sensitive goods). These items are at high risk in network transit and are not covered by LugLess Value Protection.
Final checks before you ship
- Confirm your address details are correct on the label.
- Weigh your packed item to ensure it aligns with your selected category.
- Add another bag/box in your LugLess account if needed, never force it into one.
Not sure if something is allowed or covered? Review what cannot be shipped here.
Why this matters: Proper materials and careful packing help your shipment withstand the bumps of multi-day transit and handling—so it arrives safely and on time.
FAQs
Can I reuse a box? Boxes can only be reused if they are in like-new condition, and all previous labels are removed.
Can I ship a plastic box? Shipping plastic boxes or totes is prohibited as they are not sturdy enough to withstand the rigors of transit. Items shipped in prohibited packaging are not eligible for a claim.
Can I ship with a moving bag? Shipping moving bags or plastic bags is prohibited as they are not sturdy enough to withstand the rigors of transit. Items shipped in prohibited packaging are not eligible for a claim.
Can I cling wrap my box or bag? Yes, you can wrap your luggage for added protection, however, you’ll want to ensure the label is still in clear view and scannable.
Do you provide boxes and packing services? LugLess does not provide boxes or packing services. Boxes can be purchased locally or online.
Does my bag need to be boxed? While we do recommend boxing for added protection, it is not required! If you are ever prompted to box when dropping off, but prefer not to, you do not!