If you want to remove a saved credit or debit card from your LugLess account, our team can help. To start the process, provide the last four digits of the card you want deleted.
How card removal works
Once you share the last four digits, the billing team will remove the payment method from your account. For credit cards, removal can only happen after the billing cycle for your trip is complete. This is usually about three weeks after your shipment is delivered.
What you need to provide
- The last four digits of the card you want removed
Important timing for credit cards
If the saved payment method is a credit card, please wait until the trip billing cycle is finished before requesting removal. This helps ensure all trip charges are fully processed before the card is deleted.
Next steps
Send the last four digits of the card to the LugLess billing team, and they will take care of the rest. If you need help identifying the correct card, check your account payment methods before contacting support.
Additional information
If you have questions about billing or payment methods, contact LugLess support for assistance.