Why is the label weight incorrect?
The weight on your shipping label is NOT the maximum allowable weight. It is common to ship luggage using the average weight for each bag category.
LugLess Luggage Categories
Small - billable weight of 25 lbs
Medium - billable weight of 50 lbs
Large - billable weight of 75 lbs
If your luggage exceeds the billable weight that was paid for, you will be charged a low, prorated, per pound rate for any overages. All bags are weighed and measured multiple times throughout the shipping process and we will get an accurate report of the actual weight and dimensions for each bag shortly after delivery.
Per Pound Rate
You can calculate your low per pound rate for overages by dividing the the total transit cost by the total weight that was paid for in advance.